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Visitor information for partners and support persons

Having a baby is an incredibly exciting time, so it’s no surprise that your family and friends will want to share in the enjoyment too. Please take note of the information below to ensure you and your newborn get the rest that you need.

What are the vising hours at Mater Mothers’ Hospital?

The hospital visiting hours are 10 am to 1 pm, and 3 pm to 8 pm. We encourage all mothers to have a quiet, rest time between 1 pm and 3 pm. Visitors will be not be permitted during this time with the exception of your partner.

Can I have visitors at other times?

Your partner or one nominated support person can stay with you from 6.30am for the duration of the day until the end of evening visiting hours (8 pm) to provide support and assistance to you and your new baby. 

It is important that all other visitors understand the times that they can visit, and that they must leave at the end of the visiting time. If visitors stay longer than the stated visiting hours, they will be asked to leave.

Please respect other patients and staff by limiting noise and the number of visitors, to ensure everyone’s comfort and safety on the ward. 

To ensure the safety and comfort of all, Mater has an expectation that all staff, patients and family members act with tolerance, integrity and compassion for each other at all times.  

Can my partner or other children stay overnight?

No, partners/support people or children are not able to stay with you overnight during your hospital stay. However, they can visit you during the stated visiting hours.

If your baby is born outside of visiting hours then a one hour settling period will be allowed once the mother has reached the ward. For the comfort and safety of the other patients we would then ask the partner or support person to return during visiting hours.

Exemptions may be granted in exceptional circumstances with the approval of the ward supervisor.

Can my partner have a meal with me?

Yes, your partner may have meals with you. These are available at an additional charge through our room service menu. Other food and drinks can be purchased from the cafés or vending machines located throughout Mater.

Can my partner use a mobile phone?

Mobile phones may be used in your room or in the foyer near the lifts. However, we ask that mobile phones are not used in the corridors, as this may be disruptive to other women.

Mater acknowledges consumer consultation in the development of this patient information.
Mater Doc Num: PI-CLN-430079
Last modified 19/10/2020.
Consumers were consulted in the development of this patient information.
Last consumer engagement date: 01/4/2020
For further translated health information, you can visit healthtranslations.vic.gov.au/ supported by the Victorian Department of Health and Human Services that offers a range of patient information in multiple languages.
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