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Breastfeeding Support Service

Mater Mothers' Breastfeeding Support Service is here to support you throughout your breastfeeding experience. This is a specialist service available during your stay at Mater, as well as a support after you return home. The service is managed by qualified lactation consultants who are experienced in caring for newborn, preterm and special needs babies.

Support during pregnancy

The breastfeeding support service will assist you in your preparations for breastfeeding. These include:

  • Breastfeeding class— information session for the complex pregnancy. 
  • Individual consultations with a lactation consultant to discuss previous breastfeeding difficulties can be arranged, if required.

Support after the birth of your baby

The experienced midwives caring for you and your baby, in each postnatal unit, are able to provide you with breastfeeding information, assistance and support.

Additionally, the Breastfeeding Support Service offers the following resources for you and your baby:

  • Breastfeeding information sessions and group feeding clinics are held Monday to Saturday, in the postnatal units. Please ask your midwife or nurse to direct you to the venue closest to you.
  • If your baby is in the Neonatal Critical Care Unit (NCCU), the lactation consultant will visit you and your baby in the nursery.
  • A one-on-one inpatient consultation appointment can be organised for complex breastfeeding problems by your midwife if required.
  • Once discharged from hospital all women with breastfeeding issues or concerns can now self-refer to the Breastfeeding Support Service for one-on-one consultations with a lactation consultant at no cost. Please telephone 07 3163 8847 for an appointment.

Opening hours

The outpatient service is open from 8am to 4 pm, Monday to Friday (excluding public holidays). To ensure we can provide the support required by all women and babies please telephone the service to make an appointment.

What to bring

When you visit the support service please bring your baby’s Personal Health Record book and pram.

Costs

This is a no cost service available to all mothers with children up to six months of age. Parents may choose to utilise their private health insurance option and receive additional services from the Mater Health and Wellness Centre.

Contact us

For further information, or to arrange an appointment, please contact the service on 07 3163 8847.

Support after hours

The Australian Breastfeeding Association (ABA) offers a 7 day breastfeeding counselling service. ABA breastfeeding counsellors are all trained volunteers who have breastfed for at least nine months and undertaken the ABA breastfeeding counsellor training course. They provide counselling and breastfeeding information to anyone seeking help.

ABA counsellors can be contacted on 1800 686 268. Alternatively visit www.breastfeeding.asn.au.

Please note: Counsellors are not medically trained, therefore cannot give medical advice, only breastfeeding management support information.

If you are concerned about your health, or that of your baby please call:

  • 000 for an emergency
  • 1800 177 279 for the Child Health Line
  • 13 HEALTH (13 43 25 84)—qualified staff will provide advice and further support.

© 2016 Mater Misericordiae Ltd

Mater acknowledges consumer consultation in the development of this patient information.
Mater Doc Num: HOSP-011-00857
Last modified 21/4/2016.
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