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Mater Young Adult Diabetes Transition Clinic

About Mater Young Adult Health Centre Brisbane

Mater Young Adult Health Centre Brisbane provides exceptional patient centred healthcare to adolescents and young adults aged 16 to 25 years through dedicated inpatient and outpatient services. It delivers the highest standards of clinical care and provides programs for adolescents and young adults to address their emotional, social and educational needs.

Conveniently located in Mater’s Salmon Building on Stanley Street, the facility is easily accessible by both bus and rail services, and sits between the Mater Hospital Brisbane and Lady Cilento Children’s Hospital (LCCH).

Young Adult Diabetes Transition Clinic

Sometime between turning 16 to 18 years you start to outgrow the expertise of a children’s health service and find yourself needing to find an adult healthcare provider. Moving from paediatric to adult care is a major step for any young person and the thought of changing doctors can be daunting. Our Young Adult Diabetes Transition Clinic aims to support the transition of your diabetes care from paediatric care to the Mater Young Adult Health Centre Brisbane. At these appointments you will be seen by the doctor or diabetes nurse educator.

If required, we also have a dedicated young adult support unit to promote emotional health (by internal referral only).

By the time you are ready to move on from paediatric care, you may be feeling more confident about making decision about your diabetes care. The diabetes team at Mater will support you and your family as you develop decision making skills and take responsibility for your diabetes.

We want you to feel comfortable about communicating openly with your diabetes team. If something is important to you then it is important to us! Here are a few pointers to help you get the most out of your appointment:

  • Ask questions
  • If you do not understand something ask us to explain it to you again
  • If you need help with something please ask
  • Tell us what you think – being honest with us is best
  • Write down what your diabetes team tell you
  • Phone or email the team if you have questions in between appointments
  • Bring someone with you for support and to help you remember what was said
  • Ask your parent/s to wait outside the room if you want to discuss a personal matter.

At Mater Young Adult Health Centre Brisbane you can expect that the diabetes healthcare provided will reflect Mater’s values of Mercy, Dignity, Care, Commitment, and Quality. We will:

  • Take you seriously and treat you in a respectful manner
  • Provide you with clear information and explain to you what is happening so that you understand
  • Involve you in decisions regarding your diabetes management, including your treatment options
  • Include family or a friend in appointments if that is what you want
  • Give you the chance to ask questions about things that are important to you
  • Respect your privacy and confidentiality
  • Let you know how to access your medical record and make sense of it
  • Let you know how to provide feedback, make a compliment or complaint.

Can’t make your appointment?

We understand that life can be busy. If you are not able to keep your appointment please contact us as soon as possible. This means we can reschedule your appointment to a more suitable time and if possible offer the time to someone else. Please telephone 07 3163 2500.

Feedback

If you have any suggestions that may improve our service, we would be very happy to hear from you. You can speak to any member of our team, or alternatively you may wish to contact the patient representative on telephone 07 3163 8303.

Contact and Location

Young Adult Diabetes Outpatients Clinic: Level 4
Young Adult Inpatient Ward: Level 7
Salmon Building, Raymond Terrace
South Brisbane Qld 4101
Telephone: 07 3163 2500
http://youngadult.mater.org.au
http://www.mater.org.au/Home/Services/Queensland-Diabetes-Centre
© 2016 Mater Misericordiae Ltd. ACN 096 708 922.

Mater acknowledges consumer consultation in the development of this patient information.
Last modified 02/11/2016.
Consumers were consulted in the development of this patient information.
Last consumer engagement date: 01/11/2015
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Mercy. Dignity. Care. Commitment. Quality

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