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Pregnancy—having your baby at Mater Mothers' Private Brisbane

Welcome to Mater Mothers’ Private Brisbane

babyAt Mater Mothers’ Private Brisbane we understand that preparing for the birth of your baby can make you feel excited, anxious, overjoyed—in fact a whole range of emotions. Therefore, we have prepared the information in this book to answer some of your questions and to help you feel comfortable about coming to hospital for your baby’s birth.

All general enquiries 07 3163 1918

Warning signs in pregnancy

If you experience or notice any of the following symptoms from 20 weeks of pregnancy, it is important to contact the hospital via 07 3163 7000 or your obstetrician immediately:

  • vaginal bleeding
  • your baby is moving less than usual
  • your waters break
  • period like pain in your lower tummy that comes and goes regularly
  • any change in colour or odour of vaginal discharge
  • abdominal cramps with or without diarrhoea
  • lower backache
  • dizziness or blurred vision, particularly if accompanied by headaches

Visiting hours

10 am to 1 pm and 3 pm to 8 pm daily.

To ensure that you and your baby receive adequate rest, can you please advise your friends and family (excluding your partner/support person) of these visiting hours.

What to bring to hospital

Please pack your belongings in a small bag as these are easier to store in your room.

For you

  • Comfortable clothes
  • Personal toiletries for you and your partner
  • Sleepwear, dressing gown and slippers
  • Underwear—seven to 10 pairs
  • Maternity bras—three or four
  • Nursing pads
  • Maternity or super-size sanitary pads—minimum of 40
  • Tissues
  • This booklet
  • Camera
  • Socks for cold feet during labour
  • Swimwear for your partner to wear in the shower during your labour

For your baby

  • Small beanie or hat
  • Six warm outfits, six singlets and socks
  • A blanket or wrap for going home
  • A large packet of baby wipes
  • A fitted car seat

One packet of newborn disposable nappies will be provided to you on admission.

Cameras may be used in birth suite and in theatre at the discretion of the medical and midwifery staff involved in the birth of your baby. Please respect the privacy of staff by asking permission to photograph them. Video images are not permitted.

Where to go for admission

Mater Mothers’ Private Brisbane’s main entrance is located on level 5. Proceed through the security boom gate on Raymond Terrace to access the hospital. Your partner or support person may park in the designated set down/pick up area at the front of the building for a period of five minutes.

Please go to main reception, where you will be directed to the Pregnancy Assessment and Observation Unit or Birth Suite, both located on level 5.

If you are in strong labour and unable to move from the car, please remain in the car and ask your partner or support person to go to main reception and request assistance.

After hours admissions

The security boom gates are unattended between 8.30 pm and 6 am but there is an intercom to enable you to contact security, who will remotely operate the boom gate. The front doors of the hospital are also locked between 8.30 pm and 6 am. An intercom at the front door can be used to contact main reception which is staffed 24 hours a day.


Parking is available in Mater’s Hancock Street Car Park and Mater Hill Car Park and patrons are required to pre-pay for parking prior to exiting.

Multi-day passes are available from the service centres in two locations—level 1, Hancock Street Car Park and level 4, Mater Hill Car Park during business hours.

Preadmission service

Antenatal education

Mater Mothers’ Private Brisbane offers a range of education programs that are facilitated by midwives, physiotherapists and dietitians who are skilled in childbirth education and women’s health. As our classes are very popular it is important to book as early as possible to avoid any disappointment. For further information please contact our Bookings Officer on 07 3163 8847.

Preadmission telephone interview

You will have a telephone interview with a midwife at about 24 weeks into your pregnancy. This confidential interview will last approximately 30 minutes and include questions about your obstetric, medical, surgical and family history.

This information enables us to provide you with the most appropriate care and also allows us to respond to any concerns or questions you may have.

Private health insurance

We recommend that you speak to your private health insurance provider, so that you are fully aware of your entitlements, including neonatal special or intensive care, and whether you will be required to cover an excess payment.

Our maternity facilities

Birth Suite

Mater’s spacious and comfortable birthing rooms, provide a safe atmosphere for the birth of your baby. Each birthing room is self-contained, with the majority of medical equipment discreetly concealed. Baths are available in most birthing rooms for warm water immersion during labour.

Your midwife will work in partnership with you to help you acheive your wishes for labour and birth. Your midwife also works collaboratively with your obstetrician and paediatrician to ensure that you and your baby receive exceptional care.

Your support person is welcome in the birthing room during labour and the birth of your baby. If a child is to attend the birth, please prepare them for this special occasion and arrange for someone other than your support person to look after them. A virtual tour of our birthing rooms can be located at www.matermothers.org.au

Operating Suite

If you have a caesarean birth with a spinal or epidural anaesthetic, we welcome one support person into the operating suite. If you are having a general anaesthetic your support person is not permitted in the operating suite.

Your private postnatal room

Each comfortable private room includes an en-suite bathroom, baby bathing facilities, telephone, television, refrigerator, and tea and coffee making facilities.

Your partner or support person may stay overnight on the day bed provided. For the courtesy of others, partners must remain appropriately dressed at all times. Children are not permitted to stay overnight.

A virtual tour of our private postnatal rooms can be located at www.matermothers.org.au


All of the meals at Mater Mothers’ Private Brisbane are specially designed and prepared by our chefs and dietitians onsite each day to ensure optimal health and wellbeing during your stay.

To order a meal, simply phone our Hotel Services team between 8 am and 6 pm. Your meals will be delivered to your room during the standard meal times. If you have not been able to place your order within two hours of the next meal time, we will phone you.

Partner meals may also be purchased from the menu.

With the ability to place your meal order by phone and at your convenience, phone meal ordering reduces the number of interruptions during your time with us and gives you more time to spend with your baby.

Your baby’s birth

Supporting breastfeeding with skin-to-skin contact

Skin to skin is encouraged with your baby as soon as possible after birth. This helps them to stabilise their temperature and initiate an instinctive feeding response that will enhance bonding and breastfeeding establishment. Your baby’s instinctual responses to breastfeed are heightened during the first two hours after birth. Skin-to-skin contact during this time increases those responses and the likelihood that your baby will attach and feed well at the breast. Skin-to-skin contact with your baby after a caesarean birth is encouraged as soon as possible and a midwife will assist you with this.

Baby identification

Your baby will have two identification bands, one placed around each ankle immediately following birth. These bands must remain on your baby while you are both in our care. It is important you advise your midwife if either of the bands are too loose or have fallen off during your stay.

Medications for your baby

Vitamin K and Hepatitis B vaccination are offered to all babies soon after birth. For further information, please speak to your obstetrician. You will be asked to provide your consent prior to these being given to your baby.

Postnatal care

The midwives and nurses caring for you will explain what to expect in the first few days. You will be provided with education and support as you learn to care for your baby and prepare to go home.


Rooming-in allows you and your baby to remain together 24 hours a day. This enables you to gain confidence and to bond with your baby. Rooming-in is also optimal for breastfeeding success as you are able to respond promptly to your baby as soon as hunger cues are displayed. Additionally, current research indicates that mothers and babies who room-in together actually sleep more effectively.

Baby care assistants

Baby care assistants are available between 11 pm and 6 am to assist you with settling your baby.

Feeding your baby

Mater Mothers’ Private Brisbane endorses the World Health Organization’s recommendation that breastfeeding is the best source of nourishment for newborn infants. However, we respect your right to choose how you will feed your baby and will support your decision with guidance and advice.


We believe that almost every woman, when given accurate information and encouragement, can successfully breastfeed. The midwives caring for you and your baby are able to provide you with breastfeeding information assistance and support when learning to breastfeed.

Formula feeding

If you choose to use formula for infant feeding, you will be provided with hospital-supplied premixed formula and single use bottles/teats during your hospital stay. You will also be provided with education about how to safely prepare formula and feed your baby.

If your baby is prescribed a specific formula for a medical reason this will be prepared and supplied by Mater’s Nutrition and Dietetics Department.

If you wish to use a specific formula other than that provided by Mater, it will need to be prepared at home each day by another caregiver and transported to hospital. This prepared formula will be labelled with your identification sticker and include the date and time of preparation and your initial. It will be stored in the central ward milk fridge and given to you at each feed as required. Any unused formula will be discarded 24 hours post-preparation.

Safe sleeping for your baby

No sleeping environment is risk free; however, research indicates that following these safe sleeping recommendations will reduce the risk of sudden unexpected death in infancy:

  • sleep baby on their back from birth, not on tummy or side
  • sleep baby with head and face uncovered
  • keep baby and baby’s environment smoke free before birth and after
  • provide a safe sleeping environment
  • sleep baby in their own safe sleeping place in the same room as an adult care-giver for the first six to twelve months
  • breastfeed baby.

(Source: www.sidsandkids.org)

A safe sleeping environment includes:

  • a cot that meets Australian standards
  • a firm, flat mattress that fits snugly in the cot
  • bedding which cannot cover your baby’s face (i.e. tuck blankets in firmly or use a safe baby sleeping bag)
  • removing all doonas, pillows, bumpers, lamb’s wool (sheepskins) and soft toys from the cot.

For further comprehensive information about sleeping your baby safely, please visit www.sidsandkids.org and select the safe sleeping tab.

Sharing a sleep surface with your baby

Many parents share the same sleep surface with their baby to feed, settle or sleep. Sharing sleep surfaces with a baby increases the risk of sudden infant death and fatal sleep accidents in some circumstances. For further information about the benefits and risks of shared sleeping please refer to the SIDS and Kids information statement: Sleeping with a baby accessible via www.sidsandkids.org (select safe sleeping and then information statements).

Going home

The discharge time from Mater Mothers’ Private Brisbane is between 10 am and 11 am each day. Your obstetrician and paediatrician will review you and your baby to ensure discharge is appropriate.

Please ensure that your baby’s car restraint has been fitted correctly and that you are familiar with using it. For further information on child restraint laws please see Mater’s Child Safety Restraints brochure accessible via brochures.mater.org.au (then select Mater Mothers’ Private Brisbane).

If you require assistance moving your baby to your car, please advise your midwife or the duty administrator available.

Maternity homecare program

Would you like to begin your family life in the comfortable and private surroundings of your own home? Mater’s Maternity Homecare Program allows new mothers to go home early while being supported and educated by visiting midwives. You may choose to register for this program at any time during your pregnancy or after the birth of your baby. You may also wish to discuss this option with your obstetrician.

Additional services

Breastfeeding Support Service

The service, located on level 7, Mater Mothers’ Hospitals, is a specialist service available to you during pregnancy, your hospital stay, and as a support service after your return home. The service is staffed by experienced lactation consultants and services include:

During pregnancy:

  • Breastfeeding class—to prepare for breastfeeding
  • Diabetic clinic—breastfeeding and expressing information for pregnant women with diabetes

After the birth of your baby:

  • Breastfeeding education session and feeding clinic
  • Inpatient consultations for complex breastfeeding problems
  • Outpatient consultations, by appointment only.

Outpatient breastfeeding follow-up clinic—a weekly drop-in clinic held each Wednesday and Thursday between 11 am and 12.30 pm for women who have had an individual outpatient appointment. This is a group session where you can discuss your baby’s progress.


Prepaid vouchers for individual outpatient consultations with a lactation consultant are available. You can choose a single voucher or three vouchers. Please phone 07 3163 8847 to purchase vouchers.

Mater Health and Wellness

Mater Health and Wellness provides access to a team of leading allied health specialists as an extension of the exceptional care provided through Mater private hospitals. Services include physiotherapy, occupational therapy, audiology, psychology and counselling, home-based therapies, nutrition and dietetics and speech pathology. Please visit wellness.mater.org.au for a complete list of services.

Mater Centre for Maternal Fetal Medicine

If either you or your baby have existing, or potential, high risk medical concerns, your obstetrician may refer you to the Mater Centre for Maternal Fetal Medicine. Certain conditions can be diagnosed and appropriate treatment can be offered which may improve the outcome for your baby. Counselling is always provided for high-risk women.

The Mater Centre for Maternal Fetal Medicine conducts antenatal ultrasound screening, Non-Invasive Prenatal Testing (NIPT), and diagnostic tests including Amniocentesis and Chorionic Villus Sampling (CVS), upon referral from your obstetrician. If you would like to know more about these tests, please speak to your obstetrician. Please note: a fee is charged for ultrasound examinations and investigations.

Neonatal Critical Care Unit

If your baby is born preterm, is sick or requires close observation, they will be admitted to the Neonatal Critical Care Unit where they will receive specialised medical and nursing care. Any treatment required will be explained to you, and you will be encouraged to participate in your baby’s care, wherever possible, to establish and strengthen your bond with them.

Your baby’s intensive care may involve private medical and allied health specialists. If so, their services will be billed to you. We recommend that during your pregnancy, you speak to your private health insurance provider about your entitlements for neonatal specialist care.

Additional facilities

Café: located on level 5 and is open between 6.30 am and 6 pm Monday to Friday; and between 8 am and 5 pm on weekends and public holidays.

Chaplains: sacraments available on request—representatives from most Christian denominations and other religions can be contacted.

Child restraints: Mater Mothers’ Private Brisbane has partnered with Kidsafe to provide a professional child restraint fitting service on the South Brisbane campus. Bookings can be made online via www.kidsafeqld.com.au, which also details applicable fees for each service.

Laundry: a washing machine, dryer and ironing facilities are provided on each ward for your personal laundry.

Mater Foundation: Mater Foundation is the community-based, fundraising organisation that supports Mater Hospitals and Mater Research. Mater Little Miracles is a community program which helps provide the best start to life for sick and premature babies cared for at Mater. If you have a desire to give, contact Mater Foundation—phone 07 3163 8000 or visit www.materfoundation.org.au.

Mater Mothers’ Hospital Auxiliary: has a gift stall on Tuesday and Thursday mornings to support Mater Little Miracles.

Pastoral care: pastoral care workers are available every day to offer personal, emotional and spiritual support.

Patient representative: if you wish to pass on a compliment or have concerns regarding any aspect of your care, the patient representative can assist you.

Telephones: Local calls are free of charge. Mobile phones must not be used in corridors as this may disturb other women and babies.

Television: your touch screen television which offers a range of free educational programs, and patient information. Entertainment packages can be purchased for a fee.

Ward Steward: These staff members are available on each ward from 7.30 am to 2 pm, seven days a week. They are available to ensure your environment is as comfortable as possible. Please do not hesitate to let the staff know if anything during your stay is not to your satisfaction.

Wi-Fi: At Mater Mothers’ Private Brisbane, you also have access to free Wi-Fi on your own device. Simply ask our friendly staff for information on how to connect during your stay.

Mater Mothers' Private Brisbane Map


Mater Mothers’ Private Brisbane
Raymond Terrace, South Brisbane, Qld 4101
Telephone: 07 3163 8847

© 2015 Mater Misericordiae Health Services Brisbane Limited.

ACN 096 708 922.

Mater acknowledges consumer consultation in the development of this patient information.
Mater Doc Num: PI-CLN-430023
Last modified 09/8/2017.
Consumers were consulted in the development of this patient information.
Last consumer engagement date: 10/9/2014
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