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Pregnancy—having your baby at Mater Mothers' Private Brisbane

Welcome to Mater Mothers’ Private Brisbane

babyAt Mater Mothers’ Private Brisbane we understand that preparing for the birth of your baby can make you feel excited, anxious, overjoyed—in fact a whole range of emotions. Therefore, we have prepared the information in this book to answer some of your questions and to help you feel comfortable about coming to hospital for your baby’s birth.

All general enquiries 07 3163 1918

How to book into hospital 

One of the benefits of private maternity care is that you can choose your own private obstetrician to manage your private maternity care. Simply ask your general practitioner (GP) to refer you to one of Mater’s accredited private obstetricians. Before you see your GP, you can learn about Mater’s obstetricians at matermothers.org.au/obstetricians.
Once you have booked your initial appointment with your chosen obstetrician, we recommend booking into Mater Mothers’ Private Brisbane as early as possible via the online portal at matermothers.org.au.

Private health insurance

Prior to booking into hospital, we recommend that you speak to your private health insurance provider, so that you are fully aware of your entitlements. Please ensure you contact your private health insurance to confirm you have appropriate cover for your baby. You may need to upgrade to family cover before your baby is due. Also check the waiting period for this upgrade with your health fund provider.

Other costs

Your obstetrician will discuss their costs with you. Please note that your obstetrician’s costs do NOT include some  aspects of the care provided to you and your newborn baby. Some of these costs may be covered by your private health fund and it is important that you contact them to determine which benefits you are entitled to.
These extra costs might include some of the following:

  • Your baby’s paediatrician–we recommend contacting your chosen paediatrician in advance for an estimate of their fees. Paediatric fees cannot be charged to your health fund unless your baby is admitted to the Neonatal Critical Care Unit. The rebate for newborn services comes from Medicare. We recommend that you register your baby with Medicare as soon as possible after birth so you can claim back the rebate
  • You may require an anaesthetist for anaesthetic procedures such as insertion of a epidural or care during a caesarean section. Your obstetrician will recommend a anaesthetist if you need one. You can ask for the anaesthetist’s details before you hospital admission and then make contact in advance for an estimate of their fees
  • Antenatal procedures such as ultrasound
  • Pathology, such as blood or urine tests
  • Pharmacy items
  • Antenatal education classes
  • Partner meals.

Information for self-insured patients

If you are a self-insured patient (i.e. paying for your hospitalisation yourself) you will need to contact Mater Mothers’ Private Brisbane to discuss costs and obtain a quote. A Private Customer Liaison Officer is available to discuss costs with you between the hours of 8 am and 4 pm weekdays (excluding public holidays).
Please call 3163 1782.

Cost estimates are based on the information available at the time and are subject to change if any aspect of your stay changes due to medical necessity (e.g. if complications arise).

What to bring to hospital

Please pack your belongings in a small bag as these are easier to store in your room.

For you

  • Comfortable clothes
  • Personal toiletries for you and your partner
  • Sleepwear, dressing gown and slippers
  • Underwear—seven to 10 pairs
  • Maternity bras—three or four
  • Nursing pads
  • Maternity or super-size sanitary pads—minimum of 40
  • Tissues
  • Camera
  • Socks for cold feet during labour
  • Swimwear for your partner to wear in the shower during your labour

For your baby

  • Small beanie or hat
  • Six warm outfits, six singlets and socks
  • A blanket or wrap for going home
  • A large packet of baby wipes
  • A fitted car seat

One packet of newborn disposable nappies will be provided to you on admission.

Cameras may be used in birth suite and in theatre at the discretion of the medical and midwifery staff involved in the birth of your baby. Please respect the privacy of staff by asking permission to photograph them. Video images are not permitted.

Where to go for admission

Mater Mothers’ Private Brisbane’s main entrance is located on level 5. Proceed through the security boom gate on Raymond Terrace to access the hospital. Your partner or support person may park in the designated set down/pick up area at the front of the building for a period of five minutes.

Please go to main reception, where you will be directed to the Pregnancy Assessment and Observation Unit or Birth Suite, both located on level 5.

If you are in strong labour and unable to move from the car, please remain in the car and ask your partner or support person to go to main reception and request assistance.

If you have a booked admission for an elective caesarean section or Induction of Labour, please present to main reception on level 5 of Mater Mothers’ Hospital on the day and time you have been advised to. You will be formally admitted to hospital and escorted to your private room on the postnatal ward.

After hours admissions

The security boom gates are unattended between 8.30 pm and 6 am but there is an intercom to enable you to contact security, who will remotely operate the boom gate. The front doors of the hospital are also locked between 8.30 pm and 6 am. An intercom at the front door can be used to contact main reception which is staffed 24 hours a day.

Visiting hours

Postnatal ward

Your baby will be with you in your room at all times and visitors are very welcome. Partners or a support person can visit anytime and are welcome to stay overnight on the daybed provided. Other family and friends are welcome between 10 am to 1 pm and 3 pm to 8 pm. We encourage this rest period between 1 pm and 3 pm each day to ensure that you and your baby receive adequate rest.

Please advise your friends and family to visit before or after this period if possible. Please ask family or friends who are unwell to delay visiting your baby until they are well.

Neonatal Intensive Care or Special Care Nursery

If your baby is premature or unwell and is admitted to one of our specialist nurseries, there are different visiting guidelines:

  • Parents and siblings are welcome to visit their baby any time
  • Other visitors must attend with a parent
  • There are only two visitors allowed at a time
  • If you or other visitors are unwell with a potentially infectious illness, visiting may not be advisable.

Parking

Parking is available in Mater’s Hancock Street Car Park (P1) and Mater Hill Car Park (P4) and patrons are required to pre-pay for parking prior to exiting.

Multi-day passes are available from the service centres in two locations—level 1, Hancock Street Car Park (P1) and level 4, Mater Hill Car Park (P4) between 7 am and 8.30 pm.

Preadmission service

Antenatal education

Mater Mothers’ Private Brisbane offers a range of education programs that are facilitated by midwives, physiotherapists and dietitians who are skilled in childbirth education and women’s health. As our classes are very popular it is important to book as early as possible to avoid any disappointment. For further information please contact our Bookings Officer on 07 3163 8847.

Preadmission telephone interview

During your pregnancy you will have a telephone interview with a midwife the purpose of this interview is to share information about your obstetric, medical, surgical and family history and to answer any questions you may have.
Details confirming the date and time of this interview will be sent to you after the twenty-second week of your pregnancy.

Our maternity facilities

Pregnancy Assessment Centre (PAC)

Our Pregnancy Assessment Centre provides assessment and care for women from very early pregnancy until six weeks after the birth of your baby. It is co-located with the hospitals’ birth suite on Level 5, Mater Mothers’ Hospitals.

For pregnancy related issues please present to the Pregnancy Assessment Centre or call 13HEALTH (1343 2584).

For early pregnancy bleeds or pain present to the Pregnancy Assessment Centre or call 13HEALTH (1343 2584).

Please note, we are unable to provide clinical assessment over the phone and you may be asked to come in to PAC or the midwife may contact your obstetrician on your behalf. For other non-pregnancy related health concerns, please contact your GP or hospital emergency department.

In an emergency situation you should always call an ambulance.

Birth Suite

Mater’s spacious and comfortable birthing rooms, provide a safe atmosphere for the birth of your baby. Each birthing room is self-contained, with the majority of medical equipment discreetly concealed. Baths are available in most birthing rooms for warm water immersion during labour.

Your midwife will work in partnership with you to help you acheive your wishes for labour and birth. Your midwife also works collaboratively with your obstetrician and paediatrician to ensure that you and your baby receive exceptional care.

Your support person is welcome in the birthing room during labour and the birth of your baby. If a child is to attend the birth, please prepare them for this special occasion and arrange for someone other than your support person to look after them. A virtual tour of our birthing rooms can be located at www.matermothers.org.au

Operating Suite

If you have a caesarean birth with a spinal or epidural anaesthetic, we welcome one support person into the operating suite.

If you are having a caesarean birth with a general anaesthetic you will be asleep during the operation and while your support person can come with you to the operating theatre they will be asked to wait outside in the waiting area. Your
support person will be in the recovery room when you arrive there shortly after the operation.

Your private postnatal room

Each comfortable private room includes an en-suite bathroom, baby bathing facilities, telephone, television, refrigerator, and tea and coffee making facilities.

Your partner or support person may stay overnight on the day bed provided. In consideration of others, we ask that everyone is appropriately dressed at all times. Children are not permitted to stay overnight with you.

A virtual tour of our private postnatal rooms can be located at www.matermothers.org.au

Meals

Mater Mothers’ Private Brisbane is pleased to offer room service. All meals are freshly prepared and can be ordered at your convenience and delivered to your room within 45 minutes of your request.

Orders can be placed between 6.30 am and 7 pm by calling extension 3663 using the bedside phone. A family member or carer can place an order on your behalf by calling 07 3163 3663 from outside the hospital between 6.30 and 7 pm. The room service menu can be viewed at matermothers.org.au/mmpb/roomservice.

Your partner/support person can purchase a meal which will be charged at the end of your stay, alternatively they may purchase food from surrounding local restaurants and cafés. If you have any special dietary requirements please inform the midwifery staff.

If you have been prescribed a therapeutic diet, our room service representatives will assist you to make appropriate selections for your individual needs.

Fresh jugs of water are available in the refrigerators in the laundry and patients’ lounge. These are usually replaced as necessary at each mid-meal time.

Warning signs in pregnancy

If you experience or notice any of the following symptoms from 20 weeks of pregnancy, it is important to contact the hospital by calling 07 3163 7000 or call your obstetrician immediately:

  • vaginal bleeding
  • your baby is moving less than usual
  • your waters break
  • period like pain in your lower tummy that comes and goes regularly
  • any change in colour or odour of vaginal discharge
  • abdominal cramps with or without diarrhoea
  • lower backache
  • dizziness or blurred vision, particularly if accompanied by headaches.

Your baby’s birth

Supporting breastfeeding with skin-to-skin contact

Ask to have skin-to-skin contact with your baby as soon as possible after birth. This helps them to stabilise their temperature and initiate an instinctive feeding response that will enhance bonding and breastfeeding establishment. These instincts are heightened during the first two hours after birth. Skin-to-skin contact with your baby after a caesarean birth is encouraged as soon as possible and a midwife will assist you with this.

Baby identification

Your baby will have two identification bands, one placed around each ankle immediately following birth. These bands must remain on your baby while you are both in our care. It is important you advise your midwife if either of the bands are too loose or have fallen off during your stay.

Paediatric assessment

In the majority of births a paediatrician is not required to attend. Your obstetrician may request that the paediatrician be present when your baby is born if there are any concerns about the baby being unwell or if the birth is more complex.
During your stay in hospital the paediatrician will perform a complete medical assessment to confirm your baby is well and has not been born with any abnormalities or health issues. At least two or three checks are needed:

  • Soon after birth
  • Prior to discharge
  • More depending on the progress of your baby.

A further check is also recommended at six weeks of age to confirm that your baby is growing and developing normally.

Medications for your baby

Vitamin K and Hepatitis B vaccination are offered to all babies soon after birth. For further information, please speak to your obstetrician. You will be asked to provide your consent prior to these being given to your baby.

Postnatal care

The midwives and nurses caring for you will explain what to expect in the first few days. You will be provided with education and support as you learn to care for your baby and prepare to go home.

Rooming-in

Rooming-in allows you and your baby to remain together 24 hours a day. This enables you to gain confidence and to bond with your baby. Rooming-in is also optimal for breastfeeding success as you are able to respond promptly to your baby as soon as hunger cues are displayed. Additionally, current research indicates that mothers and babies who room-in together actually sleep more effectively.

Baby care assistants

Baby care assistants are available between 11 pm and 6 am every night to assist you with settling techniques. These staff have undergone specific training in baby settling and breastfeeding.

Breastfeeding

We believe that almost every woman, when given accurate information and encouragement, can successfully breastfeed. The midwives caring for you and your baby are able to provide you with breastfeeding information assistance and support when learning to breastfeed.

Formula feeding

Mater Mothers’ Private Brisbane endorses the World Health Organization’s recommendation that breastfeeding is the best source of nourishment for newborn infants. However, we respect your right to choose how you feed your baby, and will support your decision with guidance and advice.

If you choose to use formula for infant feeding, you will be provided with hospitalsupplied premixed formula and single use bottles and teats during your hospital stay.

Our midwife will discuss this with you during your pre-admission interview and ensure the formula you have chosen to use will be ready for when your baby is born. Unfortunately, Mater cannot supply non-pharmacy formulas.

You will also be provided with education about how to safely prepare formula and feed your baby.

If your baby is prescribed a specific formula for a medical reason this will be prepared and supplied by Mater’s Milk Room.

Safe sleeping for your baby

No sleeping environment is risk free; however, research indicates that following these safe sleeping recommendations will reduce the risk of sudden unexpected death in infancy:

  • sleep baby on their back from birth, not on tummy or side
  • sleep baby with head and face uncovered
  • keep baby and baby’s environment smoke free before birth and after
  • sleep baby in their own safe sleeping place in the same room as an adult care-giver for the first six to twelve months
  • breastfeed baby.
  • provide a safe sleeping environment

A safe sleeping environment includes:

  • a cot that meets Australian standards
  • a firm, flat mattress that fits snugly in the cot
  • bedding which cannot cover your baby’s face (i.e. tuck blankets in firmly or use a safe baby sleeping bag)
  • removing all doonas, pillows, bumpers, lamb’s wool (sheepskins) and soft toys from the cot.

Source: Red Nose

Sharing a sleep surface with your baby

Many parents share the same sleep surface with their baby to feed, settle or sleep. Sharing sleep surfaces with a baby increases the risk of sudden infant death and fatal sleep accidents in some circumstances.
For further comprehensive information about sleeping your baby safely and the benefits and risks of shared sleeping please refer to the information statements on the Red Nose website (formally SIDS and Kids) at rednose.com.au/section/safesleeping (select safe sleeping and then information statements).

Going home

The discharge time from Mater Mothers’ Private Brisbane is between 10 am and 11 am each day. Your obstetrician and paediatrician will review you and your baby to ensure discharge is appropriate.

Please ensure that your baby’s car restraint has been fitted correctly and that you are familiar with using it. For further information on child restraint laws please see Mater’s Child Safety Restraints brochure accessible via brochures.mater.org.au (then select Mater Mothers’ Private Brisbane).

If you require assistance moving your baby to your car, please advise your midwife or the duty administrator available.

Maternity homecare program

Would you like to begin your family life in the comfortable and private surroundings of your own home? Mater’s Maternity Homecare Program allows new mothers to go home early while being supported and educated by visiting midwives. You may choose to register for this program at any time during your pregnancy or after the birth of your baby. You may also wish to discuss this option with your obstetrician.

Your health fund may cover some of the cost of this service and you will need to discuss this with them before you decide whether to access the program.

If you live within a 34 kilometre radius of Mater Mothers’ Private Hospital Brisbane, the service is provided by Mater free of charge. 

Additional services

Breastfeeding Support Service

Breastfeeding support is provided by Mater Mothers’ Parenting Support Centre; a specialist service available to you during pregnancy, your hospital stay, and as a support centre after your return home. The service is staffed by experienced lactation consultants and services include:

During pregnancy:

  • Individual consultations with a lactation consultant to discuss previous breastfeeding challenges can be arranged, if required.

After the birth of your baby:

  • Breastfeeding education session and feeding clinic
  • Inpatient consultations for complex breastfeeding problems
  • If your baby is in Mater’s Neonatal Critical Care Unit (NCCU), the lactation consultant will visit you and your baby in the nursery.

After discharge

Individual appointments. This is a no cost service to all mothers up to six months of age.

Mater Mothers’ Parenting Support Centre

Mater Mothers’ Parenting Support Centre offers early parenting support and guidance for parents up to six months after the birth of their baby.
Support can be provided to help address issues including:

  • breastfeeding and feeding
  • sleep and settling
  • emotional wellbeing
  • infant interactions
  • adjusting to your new role as a parent/caregiver.


Services provided include:

  • holistic assessment of mothers and babies by a highly trained Mater doctor
  • individual lactation consultations
  • individual sleeping and settling consultations
  • general parenting advice and support
  • physiotherapy
  • psychological support including postnatal wellness group
  • educational workshops.


The Centre is open from 8 am to 4 pm Monday to Friday by appointment only. The service is free for all families with Medicare. Please phone 07 3163 2229 for an appointment.

Mater Health and Wellness

Mater Health and Wellness provides access to a team of leading allied health specialists as an extension of the exceptional care provided through Mater private hospitals. Services include physiotherapy, occupational therapy, audiology, psychology and counselling, home-based therapies, nutrition and dietetics and speech pathology. Please visit wellness.mater.org.au for a complete list of services.

Mater Centre for Maternal Fetal Medicine

If either you or your baby have existing, or potential, high risk medical concerns, your obstetrician may refer you to the Mater Centre for Maternal Fetal Medicine. Certain conditions can be diagnosed and appropriate treatment can be offered which may improve the outcome for your baby. Counselling is always provided for high-risk women.

The Mater Centre for Maternal Fetal Medicine conducts antenatal ultrasound screening, Non-Invasive Prenatal Testing (NIPT), and diagnostic tests including Amniocentesis and Chorionic Villus Sampling (CVS), upon referral from your obstetrician. If you would like to know more about these tests, please speak to your obstetrician. Please note: a fee is charged for ultrasound examinations and investigations.

Neonatal Critical Care Unit

If your baby is born preterm, is sick or requires close observation, they will be admitted to the Neonatal Critical Care Unit where they will receive specialised medical and nursing care. Any treatment required will be explained to you, and you will be encouraged to participate in your baby’s care, wherever possible, to establish and strengthen your bond with them.

Your baby’s intensive care may involve private medical and allied health specialists. If so, their services will be billed to you. We recommend that during your pregnancy, you speak to your private health insurance provider about your entitlements for neonatal specialist care.

Additional facilities

Café: located on level 5 and is open between 6.30 am and 6 pm Monday to Friday; and between 8 am and 5 pm on weekends and public holidays.

Chaplains: sacraments available on request—representatives from most Christian denominations and other religions can be contacted.

Child restraints: Mater Mothers’ Private Brisbane has partnered with Kidsafe to provide a professional child restraint fitting service on the South Brisbane campus. Bookings can be made online via www.kidsafeqld.com.au, which also details applicable fees for each service.

Laundry: a washing machine, dryer and ironing facilities are provided on each ward for your personal laundry.

Mater Foundation: Mater Foundation is the community-based, fundraising organisation that supports Mater Health, Mater Research and Mater Education. Mater Little Miracles is a community program which helps provide the best possible start to life for sick and premature babies cared for at Mater. If you have a desire to give, contact Mater Foundation on 07 3163 8000 or visit materfoundation.org.au.

Mater Mothers’ Hospital Auxiliary: has a gift stall on Tuesday and Thursday mornings to support Mater Little Miracles.

Pastoral care: pastoral care workers are available every day to offer personal, emotional and spiritual support.

Patient representative: if you wish to pass on a compliment or have concerns regarding any aspect of your care, the patient representative can assist you.

Telephones: Local calls are free of charge. Mobile phones must not be used in corridors as this may disturb other women and babies.

Television: your touch screen television which offers a range of free educational programs, and patient information. Entertainment packages can be purchased for a fee.

Ward Steward: These staff members are available on each ward from 7.30 am to 2 pm, seven days a week. They are available to ensure your environment is as comfortable as possible. Please do not hesitate to let the staff know if anything during your stay is not to your satisfaction.

Wi-Fi: At Mater Mothers’ Private Brisbane, you also have access to free Wi-Fi on your own device. Simply ask our friendly staff for information on how to connect during your stay.

Mater Mothers' Private Brisbane Map

www.matermothers.org.au

Mater Mothers’ Private Brisbane
Raymond Terrace, South Brisbane, Qld 4101
Telephone: 07 3163 1918

© 2019Mater Misericordiae Health Services Brisbane Limited.

ACN 096 708 922.

Mater acknowledges consumer consultation in the development of this patient information.
Mater Doc Num: PI-CLN-430023
Last modified 08/5/2019.
Consumers were consulted in the development of this patient information.
Last consumer engagement date: 10/9/2014
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