Mater Mothers’ Parenting Support Centre

The caring continues

The Mater Mothers’ Parenting Support Centre offers parents of newborn and young babies a variety of options to address early parenting concerns.

You will have access to:

• specialist doctors who will assess the unique needs of mother and baby and develop an individual care plan specific to your needs
• lactation consultants to provide breastfeeding support
• sleep and settling advice
• psychology for emotional wellbeing after assessment by our general practitioner.

After an assessment by the general practitioner, if appropriate you or your baby may be referred to allied health professionals such as physiotherapists, speech pathologists or occupational therapists for assistance with feeding or mental health support. 

Who can attend?

Mothers' with babies up to six months of age born at Mater Mothers' Private Brisbane, Mater Mothers' Private Redland, Mater Mothers' Private Rockhampton, Mater Mothers' Private Mackay, Mater Mothers' Private Townsville or Mater Mothers' Hospital can access the Parent Support Centre. Self-referrals are welcome.

Appointments offered

Our team may offer you options including:

• one on one appointments
• online consultation options.

These services are available to all babies born in Mater Health Services across Queensland.

These appointments are not to replace your usual postpartum care with your GP or any other health care professional.

Appointments are available for: 

• feeding issues 
• sleep and settling 
• emotional health and wellbeing in the perinatal period.

Experienced and expert healthcare professionals

The centre has exceptional and specialised professionals who are passionate about the care of babies, mothers and families. They include:

• general practitioner
• child health nurses
• lactation consultants

Cost

The service is free for all mothers with MEDICARE who had their baby at Mater Mothers' Private Brisbane, Mater Mothers' Private Redland, Mater Mothers' Private Rockhampton, Mater Mothers' Private Mackay, Mater Mothers' Private Townsville or Mater Mothers' Hospital.

Opening hours

The centre is open from 8 am to 4 pm, Monday to Friday by appointment only (excluding public holidays).

Contact us

For more information or to make a booking, please contact the centre on 07 3163 2299 or visit matermothers.org.au/parenting-support-centre.

Support after hours

If you are concerned about your health, or that of your baby, please call:

• 000 for an emergency
• 13 HEALTH (13 43 25 84)—For breastfeeding and child health support please ask for the child health nurse.
• 1800 686 268—The Australian Breastfeeding Association (ABA).

Frequently asked questions

Do I require a referral?

A referral is not required to access the Mater Mothers’ Parenting Support Centre, though your general practitioner may suggest you attend the centre. An appointment is required, and can be made by phoning 07 3163 2299.

Can I have my baby vaccinated at the Parent Support Centre?

No, we don’t offer vaccines at the Parent Support Centre.  Your GP, immunisation clinics, local councils, community child health nurses can provide vaccinations.

I can’t make it into the hospital. Can I still access the service?

Yes, the Mater Mothers’ Parenting Support Centre offers telehealth and online consultations to assist those families who cannot present at the centre to access support. Please speak to our friendly staff for more information at the time of booking.

Is parking available?

Parking is available within any of Mater’s car parks. Alternatively, the centre is also accessible via public transport.

What do I need to bring with me?

Please bring:

• your Medicare card
• your infant health record book
• a change of clothes for your baby.

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