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Mater Respite Saturday Services

Mater Respite Service has been supporting and providing services to carers since 1995.

Services provided include a day respite centre, access to overnight secure and non-secure facilities and community access.

Mater Respite Service is funded by the National Respite for Carers Program and auspice by Mater Health Services. A successful application to the Department of Health and Ageing has resulted in Mater Respite Service being able to further support carers by providing services on Saturdays.

Respite care

Mater Respite Service is available to primary carers who need time away from their caring role.
Carers of people diagnosed with dementia and employed carers are given priority. Other carers can access the Saturday service if vacancies exist.

Saturday services provided:

  • Centre-based day program for eight care recipients at any one time
  • Transport
  • Carer support, education and referral when appropriate to other organisations

Program outline

  • Centre-based only
  • Hours: 8 am to 4.30 pm, excluding public holidays
  • Available to carers of Mater Respite Service and the wider community
  • A maximum of eight care recipients per Saturday
  • Meals provided—including morning and afternoon tea and lunch (special dietary and cultural requirements can be met)

Activities

The Saturday service will include a Diversional Therapist, who will plan a program of activities for the care recipient that is attending. This program will encompass physical, intellectual and reminiscence activities. Some examples include: art, pool, table tennis, socialisation, cooking and manicures.

Fees

The Saturday Program will incur a fee of $10 per occasion. Any carer experiencing financial difficulty can discuss this with the coordinator.

Transport

Mater Respite Services will provide transport up to 10 km from the Mater Respite Service Centre. This transport services the south side of Brisbane only. Mater Respite Service transport will depart the centre at 8 am and 2.30 pm.

Medications

Care recipients requiring medications while at Mater Respite Service will require the carer to complete:

  1. a request for Medication Support
  2. a current list of medications that includes medicine name, dose and frequency from the care recipient’s doctor

Medications are to be supplied in:

  • Webster pack
  • Sachet
  • Pharmacy dispensed box/bottle clearly labelled with medicine name, dose, frequency, prescribing doctor’s name and date dispensed.

Medications will be returned to carers at the end of the respite period.

Mobility

The service can accommodate care recipients who mobilise independently; use walking aides (e.g. wheelie walkers) or require assistance to transfer or mobilise with the aid of one person.

Continence

Care recipients requiring continence support can be accommodated. Carers will need to supply sufficient continence aides for the respite period and a change of clothing.

Parking

Short-term parking is available at the rear of the Potter Building within Mater’s South Brisbane Campus. Long term parking is available within Mater car parks—Mater Hill East and West (Water Street and Allen Street) or Hancock Street Car Park— and Princess Plaza (fees apply).

Emergencies

In the event of an emergency the care recipient will be transported to the Emergency Department within Mater Adult Hospital; and the carer will be notified.

In all other situations, if the care recipient becomes unwell, the carer will be contacted to collect the care recipient.

Volunteers

Mater Respite Service has a dedicated group of volunteers who provide invaluable assistance to the care recipients and staff.

Mater Volunteers:

  • complete Mater Health Services orientation and training prior to commencement
  • support the care recipients during their time at Mater Respite Services
  • assist with Community Access and transport.

Mater Respite Service is an initiative of the Australian Government, funded through the National Respite for Carers Program, and is supported by Mater Health Services.

Rights and responsibilities

Mater Respite Services, being funded under the National Respite for Carers Program, adopts the Australian Government Department of Health and Ageing Charter of Rights and Responsibilities for Community Care (Aged Care Act 1997, Schedule 2 User Rights Principles). A copy of these rights and responsibilities is given to carers at the initial assessment, and can also be obtained via:

Advocacy

An advocate is someone who works solely on your behalf and at your direction. If you have any issues or concerns relating to the services you receive from Mater Respite Services or other organisations you can contact Queensland Aged and Disability Advocacy Inc. to have an advocate appointed for you.

Queensland Aged and Disability Advocacy Inc—phone: 07 3637 6000 or 1800 700 600

Compliments, suggestions and complaints

Mater Respite Services welcomes suggestions from carers. These suggestions and information allow Mater Respite Services to enhance, improve and further develop the service provided to carers.

Should an issue, concern or complaint arise, carers can contact:

  • Mater Respite Service Coordinator (Monday to Friday from 8 am to 4.30 pm on 07 3163 8692)
  • Mater Patient Representative (Monday to Friday 9 am to 5 pm on 07 3163 8303)
  • Managers National Respite for Carers Program on 07 3360 2777
  • Aged Care Information Line on 1800 200 422 (free call)
  • Queensland Aged and Disability Advocacy Inc. on 07 3637 6000 or free call 1800 700 600

Privacy statement

All personal information provided to Mater Respite Service is maintained in accordance with privacy laws. Carers can obtain access to information by contacting the Mater Patient Representative on 07 3163 8303.

Address

Mater Respite Services Centre

Level 1, Potter Building

39 Annerley Road

South Brisbane Q 4101

Telephone: 07 3163 8692

Fax: 07 3163 6195

Email: materrespite@mater.org.au

Hours—Saturday Service only

Saturday Hours: 8 am to 4.30 pm

Closed on public holidays

Mater acknowledges consumer consultation in the development of this patient information.
Mater Doc Num: PI-CLN-400000
Last modified 08/8/2017.
Consumers were consulted in the development of this patient information.
Last consumer engagement date: 04/7/2013
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